Frequently Asked Questions
Everything you need to know about our premium wood crafts and supplies.
What types of wood are used in your products?
We primarily use high-quality, sustainably sourced Baltic Birch and Beechwood to ensure durability and a smooth finish for all your crafting projects.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days depending on your location.
Do you offer bulk or wholesale discounts?
Yes, we offer tiered volume pricing for crafters and businesses. You can find bulk pricing directly on the product pages or contact our support team for large-scale inquiries.
Can I return my items if I am not satisfied?
We offer a 30-day return policy on all unused and unassembled items. Please contact our customer service team to initiate a return and receive a prepaid shipping label.
Are your wood products pre-sanded?
Most of our products come pre-sanded and ready to paint or stain right out of the box, saving you time and effort on prep work.
Do you ship internationally?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to reach more international crafting communities soon.