Returns & Exchanges
At Woodpeckers Crafts, we want you to be fully satisfied with your woodworking supplies, which is why we offer a 30-day return window for most unused items. If your project needs change, we are here to ensure a smooth and simple return process.
Initiate Your Request
Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.
Package Your Items
Carefully pack the unused wooden components in their original packaging to ensure they are protected from damage during transit.
Ship the Package
Affix the provided shipping label to your box and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
Receive Your Refund
Once our warehouse inspects the returned crafts, we will issue a refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing